IT for Business

Professional service of IT for Business.

The service includes full IT support for your IT hardware and software. Support is provided over the phone and remotely 24/7/365 or, if required, also in person at your premises.
In addition we provide:

  • free IT audit conducted at the client’s location in order to select the most convenient offer,
  • diagnosis and repair of failure by T-Mobile IT specialist, but only if you and your employee accept the intervention,
  • performing the service in accordance with the highest security standards.
IT For Business

Competence

  • One of the largest, reputable ICT providers both in Poland and Europe
    (provides services such as: Data Center, Cloud, hardware and software and data services).
  • Operating its own IT infrastructure (over 5 thousand workstations) and several thousand Data Center and data transmission services.
  • Creditworthiness that we can share with our clients and thus help them develop their businesses
    in terms of IT tools.
  • Cooperation with key suppliers of IT solutions (Cisco, Microsoft, SAP, HP, etc.).

Free IT audit

In order to ensure the best possible quality of service, before signing a contract and selecting a specific package, T-Mobile conducts an IT audit at the Client’s location, including:

  • Taking an inventory of the Client’s IT network.
  • Verifying the status of Client’s hardware and software.
  • Recommending possible changes to the Client’s IT infrastructure.
  • Preparing a final quote for the Client with respect to IT for Business packages.

Offer

The offer consists of 6 packages that differ in functionality and are intended for different types of devices.

Additional services

  • Data migration

    Migration of data from undamaged hardware to other hardware or configurations.

  • Expert review

    Expert review before equipment repair.

  • Data recovery

    Recovery of deleted/lost data.

  • Equipment

    Computers, network equipment, office equipment, “Data Center” equipment, software and telephone terminals in any configuration.

  • Relocation

    Deinstallation and transportation of equipment to a second location along with installation.

  • Migration to Office 365

    Migration to Office 365 of a user account.

How does the service work
IT for Business service?

  • 1 First line of support:
    hotline.

    If the problem is easy to solve, our consultant will instruct you how to deal with the fault yourself.

  • 2 Second line of support:
    remote assistance.

    More complicated cases are forwarded to the remote assistance center, where an IT specialist will fix the problem by connecting to your computer remotely.

  • 3 Third line of support:
    on-site assistance.

    If you need on-site assistance, an IT specialist will be sent to you to diagnose and repair the fault at your premises.

  • The supreme security class of remote assistance

  • Action only with your consent

    A T-Mobile IT specialist can diagnose a failure, as well as repair the defect, only when you and your employee approve the intervention.

  • Only at the appointed time

    A T-Mobile IT specialist can connect to your device only at the time designated by you and after prior permission to take control of your device. You can stop the IT specialist’s work at any time.

  • Latest software

    Installing the latest version of IT Manager software on your station, enabling remote connection with the supreme security standards.

  • Safe transmission

    In order to provide remote assistance, it is a must to create a secure transmission channel (e.g. an encrypted tunnel), enabling the ful use of standard remote assistance mechanisms.

  • Dual Internet Firewall

    The remote connection of the T-Mobile Remote Assistance Centre with your device is secured by a double firewall for data security.

Product
benefits

Dedicated offer

Tailored to individual needs.

Professional support

Support is provided 24/7/365 by a team of high-level IT professionals.

Better performance

Immediate repair and replacement of worn out equipment.

Do you have questions or need an offer?

Write to our Business Advisor
Welcome
How can we help you?
5000
Welcome
How can we help you?